Contact

Contact Information for:

The Karsh Office of Undergraduate Financial Support 

The Office of Student Loans and Personal Finance

Graduate & Professional Financial Support


The Karsh Office of Undergraduate Financial Support

Have questions?  Let us know how we can help.

Email us: finaid@duke.edu
Voicemail: (919) 684-6225
Fax us: (919) 660-9811

Due to COVID-19 concerns, our office has moved online and is not accepting in-person appointments or guests. The best way to contact our office is via email, at finaid@duke.edu.

Our counselors are available to work with students and parents individually. Please click the appropriate link below for more information:

Current Students

Newly-Admitted Students for Fall 2020

Our mailing address is:

The Karsh Office of Undergraduate Financial Support
P.O. Box 90397
2127 Campus Drive, Annex
Durham, North Carolina 27708

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WHO'S MY FINANCIAL SUPPORT COUNSELOR?
Each student at Duke is assigned a personal financial support counselor upon admission. To find out who your counselor is, simply log into your DukeHub account. Visit the financial aid tab and you can email your counselor directly by clicking the link at the top of the screen.

Meet Our Staff


Office of Student Loans and Personal Finance

Have questions about your student or parent loan? Come by or contact us.

Email us: studentloans@duke.edu
Call us: 919-660-3630
Fax us: 919-684-6132

Office Hours: 8:00am - 5:00pm
Office Phone Hours: 9:00am - 4:00pm
(excluding weekends and University holidays) 

We are on the second floor of the undergraduate financial aid building.

Appointments:

While walk-ins are welcome, making an appointment will ensure we have the dedicated time to address your specific needs and concerns. There are several ways to set up an appointment with us:

  1. View our online calendar and make an appointment request
  2. Email us at studentloans@duke.edu

Our mailing address is:

The Office of Student Loans
2127 Campus Drive, Annex
P.O. Box 90755
Durham, North Carolina 27708

Loan Administrative Staff
Irene Jasper
Director
 
Anna Sheufelt
Education Programming Coordinator
 
Bonnie Jones
Senior Counselor
 
Sally Mak
Accountant
 

Erick Wilson
Senior Counselor

 
Beth Wessels
Assistant Director, Systems and Data Management