Contact Information for:

The Karsh Office of Undergraduate Financial Support 

The Office of Student Loans and Personal Finance

Graduate & Professional Financial Support

The Karsh Office of Undergraduate Financial Support

Have questions?  Let us know how we can help. Newly accepted students can find many of their questions answered here

Email us:
Voicemail: (919) 684-6225
Fax: (919) 660-9811

The best way to contact our office is via email, at Current Duke students can also reach out to their financial aid counselor directly or schedule an online appointment at the link below.

Duke Applicants: Make an appointment here

Current Students: Make an appointment here


Our mailing address is:

The Karsh Office of Undergraduate Financial Support
Box 90397
Durham, North Carolina 27708

Each student at Duke is assigned a personal financial support counselor upon admission. To find out who your counselor is, simply log into your DukeHub account. Visit the financial aid tab and you can email your counselor directly by clicking the link at the top of the screen.

Meet Our Staff

Office of Student Loans and Personal Finance

Have questions about your student or parent loan? Come by or contact us.

Email us:
Call us: 919-660-3630
Fax us: 919-684-6132

Office Hours: 8:00am - 5:00pm
Office Phone Hours: 9:00am - 4:00pm
(excluding weekends and University holidays) 

We are on the second floor of the undergraduate financial aid building.


While walk-ins are welcome, making an appointment will ensure we have the dedicated time to address your specific needs and concerns. There are several ways to set up an appointment with us:

  1. View our online calendar and make an appointment request
  2. Email us at

Our mailing address is:

The Office of Student Loans
2127 Campus Drive, Annex
P.O. Box 90755
Durham, North Carolina 27708

Loan Administrative Staff
Irene Jasper
Anna Sheufelt
Education Programming Coordinator
Bonnie Jones
Senior Counselor
Sally Mak

Erick Wilson
Senior Counselor

Beth Wessels
Assistant Director, Systems and Data Management