Contact Information for Parents

For general inquiries, please contact us at

To reach your financial aid counselor, please email them directly. This is the first and best way to get your questions answered. Students can view their assigned counselor through DukeHub.

You can also book a video or phone appointment with your counselor:

Request an Appointment

All appointments are online and use Microsoft Teams video chat software. You'll need to download the app in advance of your appointment.

If you don't have access to a mobile device or laptop, you'll have the option to provide a phone number to request a phone conference instead.