Entrance and First Time Borrower Counseling

All students borrowing Federal Student Loans are required to complete entrance counseling. If this is the first time you've borrowed the type of federal loan offered in your financial aid notification, you must complete entrance counseling in order to receive your funding.

Diect Loan Entrance Counseling

If you are borrowing a Direct Loan (Subsidized, Unsubsidized or Graduate PLUS),you must complete entrance loan counseling online. Before you begin your entrance counseling, it will be helpful to have the following information on hand:

  • Your Social Security number
  • Your FAFSA PIN number
  • Your Financial Aid Award Letter
  • Three references including contact information (may be parents, other relatives, or friends)

Once you have gathered your information you may go to studentloans.gov to complete your counseling session

Duke will automatically receive notification when you have completed your counseling session and will credit your loan to your account.

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Institutional Loan Entrance Counseling

If you are borrowing a Duke Education Assistance Loan, you must complete entrance loan counseling online. Once you have accepted your loan on DukeHUB, you will receive an email at your Duke address with a link to our entrance counseling servicer, HearthlandECSI. 

Before you begin your entrance counseling, it will be helpful to have the following information on hand:

  • Your Social Security number
  • Your ECSI PIN Number
  • Your Financial Aid Award Letter
  • Three references including contact information (may be parents, other relatives, or friends)

Simply click the link in your email and complete the online steps at ECSI to complete your counseling session. 

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Undergraduate First-Time Borrowers

As a first time borrower, we feel it is important for you to have a good understanding of how the loan process works and how you can best manage your borrowing for your future. We strongly encourage our first-time borrowers to attend a group session that gives guidance concerning loans and personal finance.  With that in mind, we have two options available to you for completing your "to do list" item for 2017-2018.  

Your First option is to attend the Colin Ryan event hosted by our office and Duke Student Wellness Center on September 25 in the Penn Pavilion at 6 PM. Just bring your DukeCard to swipe into the event.
Comedian Colin Ryan brings his refreshing insight and light-hearted approach to career, family, and the taboo subject of personal finance. He is a one-of-a-kind comedic speaker: a financial educator and author with the background of a professional comedian and storyteller.

Your second option is to attend a First Time Borrower Seminar given by the Office of Student Loans and Personal Finance in November.  These sessions will be just as informative but not nearly as funny.  We will offer this twice in November in the White Lecture Hall.  The first is on November 2 at 5:30 and the second is November 6 at 5:30.  Please use the links below to register for one of these sessions:

Thursday, November 2nd at 5:30 pm in the White Lecture Hall

Monday, November 6th at 5:30 pm in the White Lecture Hall

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