Common Questions

To view your child’s bill or financial aid, your child has to give you permission to see the information in Duke’s online system (ACES). Each parent should be given separate access. On your child’s ACES homepage, under Personal Information at the bottom of the Student Center, there is a link to Relationships/Guest .  Your child can activate this link to grant you access to his or her student account.  Once you are granted access, you will get an email with instructions on how to get started.  For instructions on how your child can enable guest access, click here.

If you have your own health insurance, you must request a waiver of Duke’s insurance by providing proof that your child is already covered.  This waiver process will be available through the student's DukeHub portal. Once the waiver is granted, any charge for Duke’s insurance on the student account will be removed. You can also contact the health insurance manager with any questions about waiving Duke’s health insurance. Click here for instructions on how to complete the health insurance process.

Please note: international students do not have the option to waive Duke’s insurance. All international students are automatically signed up for Duke’s health insurance.  

Duke does not match financial aid awards from other universities.  If another university has offered a need-based award that is significantly different from Duke’s award, it may be that the other university has received new or updated information about your family's financial situation. If there have been changes to your family’s finances since you applied, you may request a reevaluation of your award. Requesting a revision requires that you submit in writing a specific and detailed explanation of the situation. For more information about appeals, visit our Special Circumstances section.

Financial Aid helps you pay for Duke.
Student Loans help you borrow to pay for Duke.
Bursar bills you for what you owe to Duke.
Cashiering accepts payments from you to Duke.

Financial Aid Counselors are available to help.  Just call 919-684-6225.

When your child applies for dmission he or she is given an Applicant Access Account to check what has been received by Admissions. You can also check Applicant Access to see what has been received by financial aid and what is still missing.

Duke assumes both parents will help pay for college, so we require both parents to submit financial information separately.  We calculate a separate contribution for each parent and add them together to determine the Expected Family Contribution.  If one or both parents are remarried, we remove consideration of income earned by the stepparent. 

Many factors are considered when calculating your aid, including your income, assets, and number of siblings in college at once. Because of this, we recommend students and families use the Net Price Calculator to estimate how much aid you may receive.  

Note: Business owners, those who have foreign income, those with total income below $60,000 with significant assets, and those in certain other situations may not receive accurate results using the calculator. In these instances, we encourage all students who'd like to be considered for aid to apply. Those meeting the application deadlines will receive their aid notifications with their Admissions packets.  

If a student takes at least three credits during a term, your financial aid will not be impacted.  However, if a student takes fewer than three credits, aid will be prorated based on the reduced tuition charges and book expense.  Your family contribution will remain the same, as will the budget for housing, meals, and miscellaneous expenses.  Aid will be reduced by the same amount as the reduction in the tuition charges and book costs.  This means that for some need-based aid recipients, there is no financial advantage to taking less than a full-time course load since your family contribution does not change.

Please note: If a student takes less than two credits, he or she may no longer be eligible to receive federal loans and certain types of grant assistance.  To find out how financial aid may be impacted if your student will be attending less than two credits, contact us.

Most families use a combination of options to help cover the family contribution.  Duke offers a monthly payment plan through Tuition Management Systems and participates in federal and private loan programs.  To learn what options may be best for you, check out how to pay your bill or the loan options page.

While we can't offer need-based aid until all required documentation (including tax returns) has been received, we continue to process applications on a rolling basis throughout the year.  Documents received after the deadline will be accepted and processed.  If Admission packets have already been mailed, we will email the aid award as soon as all materials have been received and an award can be processed.

 

Beginning with the class entering in the fall of 2017, Duke will meet 100% of the demonstrated financial need for undocumented students (both DACA and undocumented) admitted to the University.  Financial aid packages will include institutional need-based scholarship funds.  DACA students will also be eligible for Duke work study funding for on campus employment.

If a student’s DACA or undocumented status changes while enrolled at Duke, components of the student’s award may also change.  

  1. Undocumented and DACA students should first complete the College Board’s CSS Profile form. Fee is waived for those who already have an SAT fee waiver or who qualify based on income.
  2. Once the Profile is complete, submit US tax returns and W2 forms to IDOC. If you or your parents did not file a US tax return, submit the non-filer form available on the IDOC website.
  3. If you have a non-custodial parent, he/she should also complete the CSS Profile and submit tax returns or non-filer statement to IDOC

If you are the parent of an applicant for Early or Regular Decision, please see our Important Deadlines page. If you are the parent of a returning student, all financial aid materials should be submitted by May 1st each year to receive an aid decision by June 15th. 

Applicants for admission who have submitted all the required documentation by the deadlines should receive a financial aid letter in their Admission packet.  Returning students who have submitted all required materials by the May 1st annual deadline, should receive an aid award by June 15th . 

In order to consider the financial strength of all applicants equally, it is important that we evaluate all income and assets belonging to a family, including businesses.  If you are a business owner (whether a sole proprietor or major shareholder of a corporation), we'll need your business tax return and all accompanying schedules, statements, and K-1s (if applicable).  Until all business information is received, a student's aid application will be considered incomplete.

We require all families to apply for financial aid each year.  If your financial circumstances change significantly (for better or worse), your aid will also change.  If you circumstances are fairly similar to the prior year, the aid should not change significantly.  

Depending on your circumstance, we may be able to consider some changes when evaluating your application.  In situations where a family member has suffered a job loss or reduction in income, we can evaluate your financial aid once the calendar year has ended and your total annual earnings can be assessed. (Click here to learn more about how we consider job loss and income reductions.)

Other circumstances may be considered at the time of application.  To learn what we can and can't consider, see our section on special circumstances.